Frequently Asked Questions (FAQs)
Q1: How can I track my order?
A: You can track your order easily through our "Track Your Order" page using your order number.
Q2: Do you offer warranty on your products?
A: Yes, all eligible products come with a warranty. Make sure to register your product through our "Warranty Registration" page.
Q3: How long does delivery take?
A: Delivery usually takes 2–5 working days across Pakistan, depending on your location.
Q4: What payment methods are accepted?
A: We offer Cash on Delivery (COD) for your convenience.
Q5: Can I return or exchange a product?
A: Yes, returns and exchanges are available under certain conditions. Please review our "Return Policy" for details.
Q6: Are all products original?
A: Absolutely! We provide 100% authentic smartwatches, earbuds, and perfumes.
Q7: What if I receive a damaged or wrong product?
A: Contact our support team immediately for assistance. We’ll replace or refund based on our policy.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.